Get the best out of your Service Parts Logistics

Your customers want your products and services delivered ever faster, making it important to streamline your Service Parts Logistics. Outsourcing your Service Parts Logistics to Base Logistics will mean shorter lead times and higher customer satisfaction.

Service parts logistics

We specialize in logistics for the demanding high-tech and medical industries. With a global network of over 600 storage locations at our disposal, we can flexibly and independently determine the best storage site for your goods.

Powerful management tool

We have the latest logistical data at our disposal and the expertise to link it with your own data, with the experience of our logistics specialists and with other external data. The result is a powerful management tool that helps you to analyse and optimise your logistical and other business processes.

Unique concept

Ensure access to the best SPL solutions through one independent point of contact. Our team of specialists helps you reduce your trade risks and time to market. Our unique concept enables you to scale your operations, keeping pace with the growth of your business.


Beside our ISO 9001:2008 certification we meet the standards of ISO 13485:2003, for medical devices.


single it platform

Single IT platform

Our logistics application Klairy uniquely combines Transport Management and Warehouse Management in one multilingual webbased system. Klairy makes processes transparent, and monitors the agreements made. In it, you will also find all the necessary transport documents.

Klairy also provides comprehensive insight into stocks and goods flows, including strategic stock levels. You can find all relevant information within just one well-ordered system, real time.

You don’t have to worry about complicated implementation processes. Klairy operates in your own internet browser and you can go to work on it immediately. It is of course also possible to integrate Klairy with existing systems.

flexible engineering

Flexible Engineering

Our dedicated team of engineering professionals guarantees flawless execution of your project. With years of expertise in network modeling and process engineering we ensure high quality flexible engineering. This allows for scalable and sustainable solutions across the globe, through our sizeable partner network.


proactive program management

Proactive Program Management

Base Logistics works according to clearly defined Statements of Work (SOWs). Our Proactive Program Management includes extensive data analytics and automated cycle counts. Structural audits and pick verification ensure a consistently high quality. This way, we are able to provide full stock visibility through our logistics application Klairy. It provides real-time insight into your logistics, including Key Performance Indicators, such as On Time Performance.

spl services

Base Logistics is fully geared to deal effectively with customer-specific requirements and exceptions. The Base Logistics Control Tower monitors all the shipments closely and proactively, 24 hours a day and 7 days a week. We manage any issues that occur in the process, and when deliveries progress entirely to plan, you will not receive any superfluous messages. This leaves you free to concentrate on your core business.

Warehouse Management

We manage your stock at one of our secure storage locations, or on your own site. Base Logistics has a global network of over 600 storage locations at its disposal, including our head office in Moerdijk with BORG 4 security system.

Transport Management

Base Logistics selects the most suitable carrier for your shipment. Giving you access to hundreds of carriers, via one independent point of contact.

Return Management

Our automated process ensures more efficient and cost-effective Return Management. Your engineers simply use and consult Klairy via their telephone or tablet. Klairy gives you insight into your return goods flow, leading to higher re-usability of your return goods.

Demo & Eval Management

Effective management ensures lower costs, thanks to complete insight into the status and location of demo products.

Supply Chain Modeling

With our Supply Chain Modeling we give insight into your supply chain, making it easy to evaluate alternatives.

Value Added Logistics

Our tailored services are specially designed to offer you optimum flexibility and ensure that you consistently meet your customers’ needs. We pride ourselves in providing high-quality customized solutions.

WEEE (waste) Management

We have programs in place to ensure compliance to the Waste European Electrical and Electronic Equipment (WEEE) Directive, based on a solid reverse and repair logistics strategy.

Global Trade Management

The Importer of Record (IOR) & Exporter of Record (EOR) is officially recognized by governments as the official party of an international shipment transaction. While most companies export or import products to a specific business entity when selling or buying products, supporting warranty replacement and other emergency stock programs in various global destinations can be difficult without a sales party to act as IOR.

global trade management

Base Logistics is highly experienced in offering IOR/EOR compliance, facilitating critical product imports and exports in countries around the globe. Our local partners, fully FCPA-checked before onboarding, have extensive knowledge of local customs conducting the export or import transactions.

Customs and compliance

Base Logistics can offer IOR and EOR services in 100+ countries today. We provide compliance services to move our customers’ products fully compliant through customs on a global basis. Base Logistics helps you to restrict the growing business risks in respect of customs and compliance.


According to the U.S. law, exporters need to ensure that their goods are not being sold to undesirable entities. Base Logistics offers a comprehensive denied party screening process, searching through internationally sourced excluded party lists.

Authorized Economic Operator

We meet the strict requirements of the Customs authorities, which is why Base Logistics has been given the status of Authorised Economic Operator (AEO). In Europe, AEO status is the counterpart of C-TPAT, the security measures which the United States put in place following 11 September 2001. Thanks to the AEO certificate, our customers are much less likely to suffer delays through inspections.

Global Network

Base Logistics offers a worldwide partner network, spanning all corners of the world. We created a global network and powerful strategic logistics solutions, thanks to solid partnerships with Approved Partners across the world. Thanks to our professional multilingual specialists, we can offer the most cost-effective, quality service and individual personal attention.

global network

Worldwide network

With its global footprint, Base Logistics provides regional distribution centers, a network of more than 600 global strategic stocking locations and over 900 pick-up and drop-off locations (PuDo) including intelligent locker solutions throughout Europe. This network is specifically designed to facilitate the needs of clients in the demanding high-tech and medical industries.

Real time insight

By collecting local geofencing data between our Strategic Stocking Locations and critical goods destinations, we can even give you real time insight into the status of direct drives.

All transport modalities

Thanks to our combined and integrated solution we are able to offer you a competitive and clear global solution for all transport modalities. Whereby we make use of many different carriers to support the execution of your transport. We manage this transport on your behalf.

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SLS Benelux acquired by Base Logistics Group

Base Logistics Group has announced the acquisition of SLS Benelux (Special Logistic Services BV in full). With offices in Breda and Amsterdam (the Netherlands) and Schelle (Belgium), SLS is a Field Service Logistics specialist Read more

Brexit News

The United Kingdom and the European Union have still not reached a final agreement about Brexit. According to Ralph Antonise, Customs & Compliance Supervisor at Base Logistics, companies can, however, already start preparing themselves.
Read more

Import duties on US products

The EU Commission has decided to apply additional ad valorem customs duties as of today, 20 June 2018, on the import of various US goods into the EU.

This first stage of duties willRead more

Case Study Ridder

Ridder’s drive systems are known for their reliability, robustness, ease of assembly and flexibility. Base Logistics provides Transport Management for Ridder and assistsRead more


    Tariff Service Parts Logistics

    The SPL tariffs include receipt, storage and retrieval. To allow these tariffs to be displayed directly on the screen, we kindly request you to enter your details, including contact details. We will contact you with more information on the selected services.

    Your logistics details
    Selected countries:
      Your contact details
      Required supplementary services

      Besides the storage of your goods, we also offer supplementary Value Added Logistics services. Select from the following services:

      Ik heb de Privacyverklaring gelezen en geef toestemming voor de verwerking van mijn gegevens. *

      Volumetric weight

      The weight and the space a package takes up are important when determining the shipping costs. Therefore when calculating the price of your shipment, the so-called volumetric weight is also taken into account. It is important to calculate the volumetric weight for every shipment and to compare it with the actual weight in kilogrammes. The shipping costs are determined based on the higher of the two ‘weights’.

      To calculate the volumetric weight, you first determine the volume: length x width x height (in centimetres). For shipments by air and the Express service of international couriers, you divide the volume by the factor 6000 (in some cases 5000). For the Economy service via the integrators, you divide the volume by 4000. For Domestic shipments via the integrators, you use the factor 3333.

      The actual factor can vary per carrier. For a current quote of the volumetric weight (or dimensional weight) of your shipments, you are of course welcome to contact us any time.

      Track & Trace

      In our logistics system, Klairy, you will find the current status of every shipment. If you already have a Klairy login, you can log in here. If you do not yet have login details, please contact us to request them.

      If you presently only have the tracking number from one of the carriers below, you can enter the tracking number hereunder.

      Public Holidays

      Below is a list of international holidays for May 2019. A complete list of all the international holidays is available here.

      Wednesday 1 May 2019
      Abkhazia Afghanistan Albania Algeria Andorra Angola Anguilla Argentina Armenia Aruba Austria Bahrain Bangladesh Barbados Belarus Belgium Belize Bolivia Bonaire, St Eustatius and Saba Bosnia and Herzegovina Botswana Brazil Bulgaria Burkina Faso Burundi Bénin Cambodia Cameroon Cape Verde Central African Republic Chad Chile China Colombia Comoros Congo, Dem. Rep. (Zaire) Congo, Republic of the Costa Rica Croatia Cuba Curaçao Cyprus Czech Republic Côte d’Ivoire Djibouti East Timor Egypt El Salvador Eritrea Estonia Ethiopia Finland France French Guiana French Polynesia Gabon Gambia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guinea Guinea, Equatorial Guinea-Bissau Guyana Haiti Holy See (Vatican City) Honduras Hong Kong Hungary Iceland India* India* Indonesia Iraq Italy Japan Jordan Kazakhstan Kenya Kosovo Kyrgyzstan Laos Latvia Lebanon Lesotho Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Moldova Monaco Montenegro Morocco Mozambique Myanmar Namibia Nepal New Caledonia Nicaragua Niger Nigeria North Cyprus North Korea Norway Pakistan Panama Paraguay Peru Philippines Poland Portugal Romania Russia Rwanda Réunion Saint Barthélemy Saint Lucia Saint Martin Saint Pierre et Miquelon Saint Vincent and Grenadines San Marino Sao Tome and Principe Serbia Seychelles Singapore Sint Maarten Slovakia Slovenia Somalia South Africa South Korea* South Sudan Spain Sri Lanka Suriname Svalbard and Jan Mayen Swaziland (eSwatini) Sweden Switzerland* Syria Sénégal Taiwan Tajikistan Tanzania Thailand* Togo Transdniestria Tunisia Turkey Uganda Ukraine Uruguay Vanuatu Venezuela Vietnam Wallis and Futuna West Bank Yemen Zambia Zimbabwe Åland

      Thursday 2 May 2019
      Bhutan Bosnia and Herzegovina China Japan Montenegro Russia Serbia Slovenia Spain* Transdniestria

      Friday 3 May 2019
      China Ecuador Japan Poland Russia Transdniestria

      Saturday 4 May 2019
      Austria* China Japan Latvia Namibia Transdniestria

      Sunday 5 May 2019
      Ethiopia Guyana Japan Kyrgyzstan Lebanon Lithuania Netherlands* Palau South Korea Transdniestria

      Monday 6 May 2019
      Afghanistan Antigua and Barbuda Australia* Belarus Brunei Bulgaria Dominica Guernsey and Alderney Guyana Ireland Isle of Man Japan Jersey Latvia Malaysia* Maldives Moldova Montserrat Palau Saint Kitts and Nevis South Korea* Syria Thailand Transdniestria UK (United Kingdom)

      Tuesday 7 May 2019
      Belarus India* India* Kazakhstan Malaysia* Pakistan*

      Wednesday 8 May 2019
      Belarus Belgium* Czech Republic France French Guiana French Polynesia Guadeloupe Martinique Mayotte New Caledonia Réunion Saint Barthélemy Saint Martin Saint Pierre et Miquelon Slovakia South Africa Wallis and Futuna

      Thursday 9 May 2019
      Abkhazia Armenia Azerbaijan Belarus Bosnia and Herzegovina* Georgia Guernsey and Alderney India* India* Israel Jersey Kazakhstan Kosovo Kyrgyzstan Luxembourg Moldova Russia Tajikistan Thailand* Transdniestria Ukraine Uzbekistan

      Friday 10 May 2019
      El Salvador Kazakhstan Kyrgyzstan Micronesia Moldova Russia Transdniestria

      Saturday 11 May 2019
      Kyrgyzstan Transdniestria

      Sunday 12 May 2019
      Georgia Hong Kong Kyrgyzstan Lebanon Macau Puerto Rico South Korea Transdniestria

      Monday 13 May 2019
      Cambodia Hong Kong Macau* Macau* Philippines Samoa Tokelau Tuvalu

      Tuesday 14 May 2019
      Cambodia Liberia Malawi Paraguay

      Wednesday 15 May 2019
      Cambodia Paraguay Spain*

      Thursday 16 May 2019
      South Sudan

      Friday 17 May 2019
      Congo, Dem. Rep. (Zaire) Denmark Faroe Islands Greenland Nauru Norway Spain* Svalbard and Jan Mayen

      Saturday 18 May 2019
      Bangladesh Cambodia Haiti India* Laos Myanmar Nepal Somalia* Sri Lanka Thailand Turkmenistan Uruguay*

      Sunday 19 May 2019
      Cape Verde* Indonesia Malaysia North Cyprus Singapore Somalia* Sri Lanka Turkey

      Monday 20 May 2019
      Cambodia Cameroon Canada Cayman Islands East Timor Laos Malaysia Singapore Sri Lanka* Thailand

      Tuesday 21 May 2019
      Chile Montenegro Saint Helena

      Wednesday 22 May 2019
      Brunei Cambodia Malaysia* Martinique Montenegro Yemen

      Thursday 23 May 2019
      Abkhazia Jamaica

      Friday 24 May 2019
      Bermuda Bulgaria Ecuador Eritrea Macedonia

      Saturday 25 May 2019
      Argentina Gambia Guinea Jordan Lesotho Mali Mauritania Namibia Zambia Zimbabwe

      Sunday 26 May 2019
      Georgia Guyana Iran Jordan*

      Monday 27 May 2019
      American Samoa Australia* Belize Gibraltar Guadeloupe Guam Guernsey and Alderney Guyana Isle of Man Jersey Nigeria* Northern Mariana Islands Puerto Rico* Turks and Caicos Islands UK (United Kingdom) USA (United States) Virgin Islands, U.S.

      Tuesday 28 May 2019
      Armenia Azerbaijan Ethiopia Saint Martin

      Wednesday 29 May 2019

      Thursday 30 May 2019
      Anguilla Aruba Austria Belgium Bonaire, St Eustatius and Saba Botswana Burkina Faso Burundi Bénin Cameroon Central African Republic Congo, Republic of the Curaçao Côte d’Ivoire Denmark Faroe Islands Finland France French Guiana French Polynesia Gabon Germany Greenland Guadeloupe Iceland Indonesia Lesotho Liechtenstein Luxembourg Madagascar Malaysia* Martinique Mayotte Monaco Namibia Netherlands New Caledonia Nicaragua* Norway Réunion Saint Barthélemy Saint Helena* Saint Martin Saint Pierre et Miquelon Saudi Arabia* Sint Maarten Spain* Svalbard and Jan Mayen Swaziland (eSwatini) Sweden Switzerland Sénégal Togo Trinidad and Tobago Vanuatu Wallis and Futuna Åland

      Friday 31 May 2019
      Bangladesh Belgium* Brunei Denmark* India* Malaysia* Monaco* New Caledonia* Palau Saudi Arabia* Spain*

      * Regional, for more information visit:

      Transport insurance

      Base Logistics ensures that your goods are shipped in good order. But despite our utmost care and that of the carrier(s), damages can occur. If Base Logistics or the carrier is liable, the compensation under the applicable transport terms and conditions is based on a limited sum. Therefore it may be advisable to take out your own transport insurance against potential risks. You can quickly and easily calculate your insurance premium with the help of our tool. Listed prices are indicative (ask for the conditions).

      Book your insured order now. Contact our Transport Planning department on telephone number +31 (0) 88 555 2222.

      Calculate your insurance premium


    Head Office and DC

    Base Logistics B.V.
    Port of Moerdijk
    Logistic Boulevard 5
    4791 VC Klundert
    The Netherlands

    Poland officeBydgosta building
    Office 709 (7th floor)
    Fordońska 246
    85-766 Bydgoszcz

    Tel. +31 (0)88-555 2222

    Oostzaan office

    Base Logistics B.V.
    Skoon 80
    1511 HV Oostzaan
    The Netherlands

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