Our service provision

Transport Management

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Base Logistics selects the most suitable carrier for your shipment. To do this, our logistics specialists make use of our knowledge and historical data, such as the ‘On Time Performance’ daily measurement of transporters. You therefore have access to hundreds of carriers, via one independent point of contact.

You can also opt to keep contracts with your present transporters, and still make use of our smart cloud-based Transport Management System (TMS). For shipments or requirements that do not fit into existing contracts, we offer an immediate helping hand through our international logistics network.

Transport Management System
Klairy makes processes transparent, and monitors the agreements made. In it, you will also find all the necessary transport documents. Klairy provides real-time insight into your logistics, including Key Performance Indicators, such as On Time Performance. Wherever and whenever you wish. If you need a price for a shipment immediately, you will find it with the click of a button.

You don’t need to worry about complicated implementation procedures. Klairy operates with your own internet browser and you can go to work with it straight away. It is of course also possible to integrate Klairy with existing systems.

Control Tower

Base Logistics is fully geared to deal effectively with exceptions and customer-specific requirements. The Base Logistics Control Tower monitors all the shipments closely and proactively, 24 hours a day and 7 days a week. If the delivery is going entirely to plan, you will not receive any superfluous messages. If there is any hitch in the process, you will be informed quickly. This leaves you free to concentrate on your core business.

Customs and compliance

The legislation on transport is becoming more and more complex and can vary from country to country. Customs inspections can seriously delay your shipments. As a result, companies are running increasing risks in the area of customs and compliance. Base Logistics will help you to keep these risks in check.

We meet the strict requirements of the Customs authorities, which is why Base Logistics has been given the status of Authorised Economic Operator (AEO). In Europe, AEO status is the counterpart of C-TPAT, the security measures which the United States put in place following 11 September 2001. Thanks to the AEO certificate, our customers are much less likely to suffer delays through inspections.

For products with special features, such as ‘dual-use’ goods and hazardous materials, we investigate transport and storage possibilities and assist with export licence applications and VAT issues. We also provide Importer/Exporter of Record (IOR/EOR) solutions and assist with customs clearance.

Warehouse Management

Warehouse Management-825x290

Base Logistics has a global network of over 600 storage locations at its disposal, including our headoffice in Moerdijk with BORG 4 security system. Thanks to this network, we can determine the best storage site for your goods flexibly and independently.

Service Parts Logistics

Whether it concerns a manufacturing company, a financial institution or a medical facility, systems going down can mean disaster. A system’s downtime is often caused by logistical waiting time. That time is expensive, because your customers want your product or service delivered ever faster. Which makes it important to streamline your Service Parts Logistics (or Spare Parts Logistics).

Outsourcing your Service Parts Logistics to Base Logistics will mean shorter waiting times and higher customer satisfaction.

Warehousing
We manage your stock at one of our secure storage locations, or on your own site. Among other things, we carry out cycle counts, inactive stock management, No Fault Found testing and reverse logistics.

Stock accuracy and service performance are of crucial importance. Accordingly, we keep a close eye on those things. Structural audits and pick verification ensure a consistently high quality. Base Logistics uses the ‘free bin’ (or open storage) system. In many cases this guarantees the most efficient means of storage and so reduces your costs compared with the ‘fixed bin’ method.

Moreover, beside our ISO 9001:2008 certification we meet the standards of ISO 13485:2003, for medical devices.

Inventory Management

Smart inventory management can lead quickly to lower stockholding and higher performance. The Base Logistics specialists can advise on this. Our unique application, Klairy, also provides comprehensive insight into stocks and goods flows, including Key Performance Indicators and strategic stock levels. All the information is in real time and within just one well-ordered system.

Value Added Logistics

Customers are expecting more and more of their suppliers. Higher quality, shorter delivery times and more added value. The right logistics partner can help you to meet these high expectations. Our Value Added Logistics give you exactly what your customer wants.

Immediately prior to shipping, we make products customer-specific. We process returns for you efficiently, and Klairy provides insight into returns that are outstanding.
Base Logistics offers services such as kitting, configuration, DOA checks, testing and refurbishing in our ESD-secure facilities.

Customs en compliance

Base Logistics will help you to restrict the growing business risks in respect of customs and compliance. We supply Importer/Exporter of Record (IOR/EOR) solutions and investigate transport and storage possibilities for products with special characteristics, such as ‘dual-use’ goods and hazardous material. We will also assist you with customs clearance and with export licence permit applications. In addition, we assist our customers with VAT issues.

Data Management

Data Management-825x290

Data Management by Base Logistics makes perception measurable. The volume of data is doubling every year. Clever use of data can change the future of companies, but only a few are currently making active use of it.

In many organisations, logistical decisions are still being made based on perception. Moreover, customers are making increasing demands on their suppliers. Better quality, shorter delivery times and more added value.

Base Logistics can help you to meet these high expectations and to base your decisions on the right information. We have the latest logistical data at our disposal and the expertise to link it with your own data, with the experience of our logistics specialists and with other external data. The result is a powerful management tool that helps you to analyse and optimise your logistical and other business processes.

On Time Performance
The On Time Performance (OTP) report presents a complete and honest picture of your transport performance. We give each shipment an OTP code, with which we can measure carrier performance independently. With this report you can also make the perception of your customers measurable and verifiable.

Service levels
This report gives you a quick and simple overview of the requested urgency (service levels) for your shipments. You can even breakdown the requested delivery times to user-level.
Transit times
You get a clear picture of the speed with which goods are shipped, thanks to this report. It also gives you the ability to critically reflect on the costs. For example, is it necessary to send goods via Same Day or Next Day?
Material Inactive Stock

Material Inactive Stock (MIAS) is a very powerful tool to help reduce your inventory. We directly map out which goods have not moved for a long time. This allows you to reduce your inventory and thus lower your costs.

Material Inactive Stock over 2 years

Cycle Count Performance

Klairy automatically generates cycle counts to determine the presence of stock discrepancies at an early stage. The clever Cycle Count tool allows you to quickly identify and tackle the causes of inventory differences. This prevents mispicks, increasing your dependability.

Cycle Count Performance

Inventory Accuracy

For a successful outsourcement of your warehouse management your inventory accuracy is crucial. Using the reporting tool in Klairy you can monitor your stock at any time of the day. Also, our precise processing of inventory transactions constantly ensures a maximum inventory accuracy.

Inventory Accuracy

Order entry statistics
You will gain insight into the peak moments of order entry and can see when and by whom orders were placed. The later an order is placed, the lower the number of transport options is – and the more expensive the shipment may become. Thanks to this clear report you can selectively intervene and reduce your transportation costs.
Support Tickets
In the Support Ticket Center, we provide insight into the history and communication of each order. We monitor the tickets accurately. Our clear reports include the priority of the tickets that you submit and the speed with which they are answered by Base Logistics.

Last week

58,562
Status changes
6,460
Destinations
729,823
Items in stock

Customer Experiences

Base Logistics makes logistics simple, efficient and controllable. Whatever department you work in, dealing with Base Logistics makes your work a lot more pleasant. Do you use logistical services on a daily basis, or just a few times a month? You will notice the difference immediately! Want to know what Base Logistics can do for you? Click on a function and read how these customers experience our service provision.

Operations employee

“I have one logistics partner for all my logistical matters. I appreciate the focus on exceptions. The logistical tool provides current status information and a pick-up overview by carrier. I get all the transport documents out of one system, using one method. I can depend on consistent quality, faster deliveries and fewer customer complaints.”

Base Logistics makes logistics simple, efficient and controllable. Whatever department you work in, dealing with Base Logistics makes your work a lot more pleasant. Do you use logistical services on a daily basis, or just a few times a month? You will notice the difference immediately! Want to know what Base Logistics can do for you? Click on a function and read how these customers experience our service provision.

Manager

“I was able to go to work on it straight away, so I immediately obtained clear and complete reports and overall insight into our logistics. I can also split costs by department or user. I can depend on constant quality and more efficient logistical choices.”

Base Logistics makes logistics simple, efficient and controllable. Whatever department you work in, dealing with Base Logistics makes your work a lot more pleasant. Do you use logistical services on a daily basis, or just a few times a month? You will notice the difference immediately! Want to know what Base Logistics can do for you? Click on a function and read how these customers experience our service provision.

Finance employee

“For all the logistics, I get one collective invoice. Base Logistics even provides immediate cost centre determination, such as cost splitting per user or per department. My VAT and customs statements are easier because I can download delivery notes and lists quickly myself. Should anything go wrong, I have one point of contact for the solution.”

Base Logistics makes logistics simple, efficient and controllable. Whatever department you work in, dealing with Base Logistics makes your work a lot more pleasant. Do you use logistical services on a daily basis, or just a few times a month? You will notice the difference immediately! Want to know what Base Logistics can do for you? Click on a function and read how these customers experience our service provision.

Account Manager

“We actually use logistics now as a Unique Selling Point. So we have a higher turnover! We receive fewer queries from our customers and our customer satisfaction has gone up.”

Base Logistics makes logistics simple, efficient and controllable. Whatever department you work in, dealing with Base Logistics makes your work a lot more pleasant. Do you use logistical services on a daily basis, or just a few times a month? You will notice the difference immediately! Want to know what Base Logistics can do for you? Click on a function and read how these customers experience our service provision.

Board member

“Besides saving on overheads, I have total insight into my logistics and can rely on continuity. This allows me to concentrate on my core business. Our customer satisfaction has gone up!”

About Base Logistics

Base Logistics building

Base Logistics is a logistics service provider, with the focus on Transport Management, Warehouse Management and Data Management. We offer an international network of transport and warehousing partners, combined with a team of logistics specialists and a unique logistics application. Our aim is to make logistics simple, efficient and controllable for our customers. Within our company, innovation is the highest priority, especially through making smart use of IT possibilities.

In order to meet the considerable requirements of our customers, we have developed an internal quality assurance system. In addition, besides our ISO 9001:2008 certification, we also meet the ISO 13485:2003 standards, for medical devices.

Base Logistics of course holds the AEO certificate. Your goods therefore go through customs procedures more easily. Also, goods and documents are inspected less often. In many cases you even get priority at inspections.

Mission and Vision
Mission: Base Logistics makes logistics simple, efficient and controllable.

Vision: A different approach can bring opportunities. By innovating continuously, we keep our advantage in the market, and IT is the key to this.

History

Base Logistics was established in 1994 in Dordrecht. The company subsequently set up an office in Hendrik-Ido-Ambacht, before moving into a new building in Zwijndrecht in 2004. In 2007 we set up an ancillary office in Landsmeer. Because this location quickly became too small and so that we could offer more storage space, in 2009 we moved from Landsmeer to a Distribution Centre in Amsterdam, with an office for 10 employees.

In order to make room for the growth that Base Logistics was experiencing, we extended the head office in Zwijndrecht in 2007 into 6000m2. Apart from extra storage surface, this created additional office space for our 85 employees. As our growth continued the need for a more larger accommodation also grew. Therefore, the Amsterdam DC and the Zwijndrecht headoffice were relocated to Moerdijk at the start of 2017. Shortly after that, the Amsterdam office was moved to Oostzaan.

Already at an early stage, automation and innovation took an important place in our company. In keeping with this, we took the decision in 2003 to develop the logistics platform Klairy entirely under our own steam. It is a smart and unique logistics application that still forms the basis of our service provision today.

Our customers speaking

Cymer

Chances are that the phone you use every day is equipped with a chip made using Cymer’s technology. Base Logistics provides Cymer with 24/7 Service Parts Logistics, including storage, transportation and handling.

“Base Logistics is essentially an extension of our logistics department.”

Read more
Varidesk

The first VARIDESK was designed in Texas (USA) to help a friend with his back pain. VARIDESK customers now span the globe. Base Logistics is VARIDESK’s European partner for warehousing, distribution, freight and reverse logistics solutions.

“Base Logistics was the most culturally aligned with us.”

Read more
Wahoo

Whether you are a runner, a cyclist or a fitness enthusiast Wahoo helps by turning a smartphone into the ultimate training partner. In Europe and Asia, Base Logistics is Wahoo’s partner for warehousing, distribution, freight and Value Added Logistics.

“A tool for top-tier customer service.”

Read more

Tools

Tariff Service Parts Logistics

The SPL tariffs include receipt, storage and retrieval. To allow these tariffs to be displayed directly on the screen, we kindly request you to enter your details, including contact details. We will contact you with more information on the selected services.

Your logistics details
Selected countries:
None
    Your contact details
    Required supplementary services

    Besides the storage of your goods, we also offer supplementary Value Added Logistics services. Select from the following services:

    Volumetric weight

    The weight and the space a package takes up are important when determining the shipping costs. Therefore when calculating the price of your shipment, the so-called volumetric weight is also taken into account. It is important to calculate the volumetric weight for every shipment and to compare it with the actual weight in kilogrammes. The shipping costs are determined based on the higher of the two ‘weights’.

    To calculate the volumetric weight, you first determine the volume: length x width x height (in centimetres). For shipments by air and the Express service of international couriers, you divide the volume by the factor 6000 (in some cases 5000). For the Economy service via the integrators, you divide the volume by 4000. For Domestic shipments via the integrators, you use the factor 3333.

    The actual factor can vary per carrier. For a current quote of the volumetric weight of your shipments, you are of course welcome to contact us any time.

    cm
    cm
    cm
    kg
    Track & Trace

    In our logistics system, Klairy, you will find the current status of every shipment. If you already have a Klairy login, you can log in here. If you do not yet have login details, please contact us to request them.

    If you presently only have the tracking number from one of the carriers below, you can enter the tracking number hereunder.

    dhl
    fedex
    tnt
    ups
    dpd
    Public Holidays

    Below is a list of international holidays for October 2017. A complete list of all the international holidays is available here.

    Sunday 1 October 2017
    Algeria Bahrain Bangladesh* Bhutan* China Cyprus Hong Kong India* Iran Iraq Macau Nepal Nigeria Pakistan Palau San Marino Sénégal Somalia Tuvalu Uzbekistan

    Monday 2 October 2017
    Abkhazia Australia* Australia* Bahrain* Bhutan* Botswana China Christmas Island Falkland Islands Guinea Hong Kong India Macau* Nepal Nigeria Palau Paraguay Saint Lucia South Korea Tuvalu

    Tuesday 3 October 2017
    China Germany Iraq Macau* South Korea South Korea Tuvalu

    Wednesday 4 October 2017
    China Honduras Israel* Lesotho Mozambique Myanmar (formerly Burma) North Korea South Korea Taiwan

    Thursday 5 October 2017
    Brunei China Honduras Hong Kong India* India* Israel Kiribati Laos* Macau Myanmar (formerly Burma) Nepal Portugal South Korea Sri Lanka Vanuatu

    Friday 6 October 2017
    China Egypt Honduras Israel* Laos* Myanmar (formerly Burma) South Korea* Syria Turkmenistan

    Saturday 7 October 2017
    China Honduras India* Laos* Malaysia*

    Sunday 8 October 2017
    American Samoa* China Croatia Egypt* Israel* Peru

    Monday 9 October 2017
    American Samoa Bahamas Belize Canada Chile Ecuador Israel* Japan Norfolk Island Northern Mariana Islands Puerto Rico* Saint Barthélemy Samoa Sint Maarten South Korea Spain* Taiwan Tokelau Turks and Caicos Islands Uganda USA (United States)* Virgin Islands, U.S.

    Tuesday 10 October 2017
    Austria* Cuba Curaçao Fiji Israel* North Korea Suriname Taiwan

    Wednesday 11 October 2017
    Bolivia* Israel* Macedonia

    Thursday 12 October 2017
    Brazil Guatemala* Guinea, Equatorial Israel Spain Venezuela

    Friday 13 October 2017
    Burundi Malaysia* Thailand Trinidad and Tobago

    Saturday 14 October 2017
    Georgia Moldova* Tanzania Ukraine Yemen

    Sunday 15 October 2017
    Cambodia French Guiana* Malawi Tunisia

    Monday 16 October 2017
    Argentina Cambodia Colombia Costa Rica Jamaica Malawi Ukraine Uruguay*

    Tuesday 17 October 2017
    Haiti Kenya

    Wednesday 18 October 2017
    Guyana India* India* Kenya* Malaysia Singapore Sri Lanka Trinidad and Tobago Zambia

    Thursday 19 October 2017
    Albania Fiji India* India* Mauritius Nepal Niue Suriname

    Friday 20 October 2017
    British Virgin Islands Guatemala India* Kenya Nepal New Zealand* Niue

    Saturday 21 October 2017
    British Virgin Islands Burundi India* Nepal

    Monday 23 October 2017
    Cambodia Hungary Libya Macedonia New Zealand Niue Thailand

    Tuesday 24 October 2017
    Malaysia* Micronesia Palau Zambia

    Wednesday 25 October 2017
    Grenada

    Thursday 26 October 2017
    Austria Cook Islands India* Malaysia* Nauru Nepal Thailand

    Friday 27 October 2017
    Chile India* Saint Vincent and Grenadines Turkmenistan

    Saturday 28 October 2017
    Brazil* Cyprus Czech Republic Greece Hong Kong Macau Turkey* Turkmenistan

    Sunday 29 October 2017
    Cambodia North Cyprus Turkey

    Monday 30 October 2017
    Cambodia Ireland Macau* New Zealand*

    Tuesday 31 October 2017
    Burkina Faso Germany India* Philippines Slovenia

    * Regional, for more information visit: www.qppstudio.net

    Transport insurance

    Base Logistics ensures that your goods are shipped in good order. But despite our utmost care and that of the carrier(s), damages can occur. If Base Logistics or the carrier is liable, the compensation under the applicable transport terms and conditions is based on a limited sum. Therefore it may be advisable to take out your own transport insurance against potential risks. You can quickly and easily calculate your insurance premium with the help of our tool. Listed prices are indicative (ask for the conditions).

    Book your insured order now. Contact our traffic department on telephone number +31 (0) 88 555 2222.

     

    Calculate your insurance premium


    Our system

    Straightforward planning of new transports and maintaining a complete overview via one single dashboard screen, irrespective of the type of shipment.

    Clear reports on transport, stock and goods flows, including Key Performance Indicators and strategic stock levels. All the information in real time.

    Insight at a glance into all the invoices and costs. Fast downloading of delivery notes and overviews for VAT and customs declarations.

    Total insight into your stock at one of our secure international warehouses, or on your own site.

    All the tools necessary to minimise the ever growing business risks in the area of compliance.

    With the Support Tickets, you will quickly obtain answers to questions on orders or invoices and will find all the relevant correspondence and appendices per order.

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    News

    Acquisition HealthLink

    PRESS RELEASE
    Base Logistics Group, supported by Waterland Private Equity Investments, has announced the acquisition of HealthLink Europe & International.Read more

    Case Study Wahoo

    Whether you are a runner, a cyclist or a fitness enthusiast Wahoo helps by turning a smartphone into the ultimate training partner. In Europe and Asia, Base Logistics is Wahoo’s partner for warehousing, distribution, freight and Value Added Logistics.Read more

    Case Study Varidesk

    The first VARIDESK was designed in Texas (USA) to help a friend with his back pain. VARIDESK customers now span the globe. Base Logistics is VARIDESK’s European partner for warehousing, distribution, freight and reverse logistics solutions.Read more

    Case Study Cymer

    Chances are that the phone you use every day is equipped with a chip made using Cymer’s technology. Base Logistics provides Cymer with 24/7 Service Parts Logistics, including storage, transportation and handling.Read more

    Contact

    Head Office and DC

    Base Logistics B.V.
    Port of Moerdijk
    Logistic Boulevard 5
    4791 VC Klundert
    The Netherlands

    Poland office

    Bydgosta building
    Office 709 (7th floor)
    Fordońska 246
    85-766 Bydgoszcz
    Poland

    Tel.+31 (0)88-555 2222
    E-mailinfo@baselogistics.com

    Oostzaan office

    Base Logistics B.V.
    Skoon 80
    1511 HV Oostzaan
    The Netherlands

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