In Klairy, any issues concerning a shipment are sent to our agents via the integrated and actively monitored Support Ticket System. All the correspondence and appendices are linked with the relevant order. Since COVID-19 started to spread across the globe, we have seen an increase in the number of questions about shipments. To see the current effect of the pandemic on the amount of Support Tickets, we are zooming in on Support Ticket data this week.
Download the Logistics Barometer here.Logistics_Barometer_6